Purchase and studio policies

Pricing and payment

The displayed price is the total price before any government-required tax. When tax legally applies, it is calculated from the customer’s billing address and added in the secure basket. Living Pilates will not add an undisclosed mandatory service or processing fee. Prices shown are founding rates.

Discovery offer and class packs

A Single Class Drop-In covers one CONTROL, FLOW or FIRE class and is valid for the class selected at purchase. If it is canceled at least 12 hours before the scheduled start time, the returned credit must be used within seven days of the original class and is subject to availability.

New clients may choose one discovery offer: a first class for $18, a Discovery Week for $49 (seven class credits, maximum one class per day, subject to availability), or four classes for $99 to use within 30 days. Discovery offers cannot be combined. The week starts on purchase and is valid through 11:59 p.m. Pacific on the same weekday the following week. For example, a Sunday purchase includes the following Sunday’s evening classes. Non-member passes are one-time purchases with no automatic renewal: 8- and 12-class passes are valid for 60 days; 4-class and Unlimited passes are valid for 30 days. Existing purchased packs retain their original expiration. Unless required by law, packs are nontransferable, may not be shared and are not redeemable for cash.

Monthly memberships

4 classes for $128/month, 8 for $224/month, 12 for $264/month, or Unlimited + Online for $279/month, plus any legally required tax shown at checkout. Three-month commitment, billed monthly. After the initial commitment, memberships renew monthly until canceled with 30 days’ written notice.

Non-member one-time passes: 4 classes for $140 (30 days), 8 for $256 (60 days), 12 for $336 (60 days), or Unlimited + Online for $349 (30 days). These passes do not renew automatically.

After the first three billing months, the membership continues monthly at the same rate until canceled. It does not end automatically after month three.

Cancel renewal by emailing livingpilates.fit@gmail.com or delivering written notice to the studio. You may submit notice at any time. Ordinary cancellation takes effect at the first billing-period end that is at least 30 days after notice and after the three-month initial commitment. We will confirm receipt and the effective date in writing. Any shorter cancellation period or early termination required by law takes precedence.

A billing month runs from one monthly payment date to the next. Classes must be used within that paid billing month; unused classes do not roll over. A failed payment does not issue new credits or extend access. Class reservations are required and subject to availability.

This offer cannot be voluntarily frozen or paused for travel, scheduling conflicts or nonattendance. Payments are final; no voluntary returns, refunds or cash exchanges are offered for unused classes or missed visits. These terms do not restrict refunds, cancellation or other rights required by law.

Credits are personal, nontransferable and may not be shared. Eligible services are CONTROL, FLOW and FIRE group classes at the studio, subject to published schedule and availability at https://instudio.livingpilates.shop. Reservations are required; no particular class time is guaranteed. Online video access is not included.

Cancel a group-class reservation at least 12 hours before its scheduled start to return the credit to the same billing month. Late cancellation or no-show uses the credit. Canceling a class does not cancel this recurring plan. Returned credits keep their original expiration. Private appointments have a separate 24-hour cancellation policy.

Previously purchased packs, memberships and pre-opening bonus offers keep the prices, credits and commitment recorded in the agreement accepted at purchase. New pricing does not change existing subscriptions.

Email a recurring-plan cancellation request

Studio Unlimited + Online

Studio Unlimited + Online includes eligible onsite group classes and access to the LivingPilates.fit video platform. The membership has an initial three-month commitment. After the first three monthly billing periods, it continues month to month until canceled.

To stop a future renewal, send written notice at least 30 days before the next billing date using the cancellation email link below. A cancellation request can also be delivered to Living Pilates LLC at 1920 Lake Avenue, Altadena, CA 91001. We will confirm receipt in writing.

Send a membership cancellation request

Illness, disability and qualifying life events

Requests for a medical hold or discretionary early release because of illness or another qualifying life event must include valid supporting documentation. Nothing in this policy limits any nonwaivable cancellation right. California consumers may have additional rights in the event of disability, death, relocation more than 25 miles from the studio, material reduction of contracted services, delayed opening or another circumstance covered by law.

Class cancellation and no-shows

Group classes must be canceled at least 12 hours before the scheduled start time. A late cancellation or no-show forfeits a drop-in or class-pack credit. Studio Unlimited members receive one courtesy late cancellation. After that courtesy, Living Pilates will email a warning that the next late cancellation or no-show will forfeit the reserved session and add a $12 charge. Each later late cancellation or no-show forfeits the reserved session and incurs the $12 charge. Private and semi-private appointments require at least 24 hours’ notice.

Schedule and safety

Class formats, instructors and times may change. Living Pilates may substitute a comparable instructor, format or time when reasonably necessary. Grip socks are required. Follow instructor directions and stop if you feel pain, dizziness, shortness of breath or another unusual symptom.